Terms and Conditions of www.thecreativecosmos.in



Effective Date: 1st August 2023

Please read these Terms and Conditions ("Terms") carefully before using www.thecreativecosmos.in (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use or access the Website.

1. Introduction

Welcome to The Creative Cosmos, an online platform that sells handmade jewelry, paintings, and similar handmade items ("Products"). The Website is owned and operated by The Creative Cosmos. Throughout these Terms, "we," "our," or "us" refer to The Creative Cosmos.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Website. By using the Website, you represent and warrant that you meet these eligibility requirements.

3. Products and Pricing

      a. Product Information: We make every effort to display accurate and detailed information about our Products. However, we do not guarantee that all Product descriptions, images, or pricing are accurate, complete, or current. If you encounter any discrepancies, please contact our customer support at [email protected].

      b. Pricing: All prices displayed on the Website are in INR and are subject to change without notice. We reserve the right to modify Product prices at any time. Any changes in pricing will not affect orders already placed.

      c. Product Availability: Product availability may vary and is subject to change. We reserve the right to discontinue or modify any Product without prior notice.

4. Orders and Payment

      a. Order Acceptance: By placing an order through the Website, you agree that your order is an offer to purchase the selected Product(s) under these Terms. We reserve the right to accept or reject any order at our discretion.

      b. Payment: We accept various forms of payment as displayed during the checkout process. By providing payment information, you represent and warrant that you have the right to use the chosen payment method.

      c. Order Cancellation: We reserve the right to cancel any order for any reason, including but not limited to Product unavailability, inaccuracies in Product information, or suspected fraudulent activity.

5. Shipping and Delivery

      a. Shipping: We currently offer shipping within India and internationally. Please refer to our Shipping Policy for more details on delivery times, shipping fees, and other relevant information.

      b. Delivery: While we make every effort to ensure timely delivery, we are not responsible for any delays or damages caused by the shipping carrier.

6. Returns and Refunds

      a. Returns: We accept returns of Products within 2 days from the date of delivery. Please refer to our Returns Policy for detailed instructions on initiating a return.

      b. Refunds: Refunds will be processed in accordance with our Refund Policy. We reserve the right to refuse a refund if the Product does not meet our return criteria.

7. Intellectual Property

      a. Website Content: All content on the Website, including but not limited to text, images, graphics, logos, and videos, is the property of The Creative Cosmos and is protected by copyright and other intellectual property laws.

      b. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes. You may not reproduce, modify, distribute, or otherwise use the content without our prior written consent.

8. User Conduct

      a. Prohibited Activities: You agree not to engage in any activity that may:

        - Violate any applicable laws, regulations, or third-party rights.
        - Interfere with the proper functioning of the Website.
        - Transmit viruses, malware, or other harmful content.
        - Collect or harvest personal information from other users.
        - Attempt to gain unauthorized access to our systems.

      b. User-Generated Content: By submitting any content to the Website, such as reviews or comments, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, and distribute the content for any purpose.

9. Dispute Resolution and Jurisdiction

      a. Dispute Resolution: Any dispute arising out of or related to these Terms shall be resolved through good-faith negotiations between the parties. If a resolution cannot be reached, the parties agree to pursue mediation or arbitration before resorting to litigation.

      b. Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflicts of laws principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought in the state courts located in Maharashtra, India.

10. Modifications to Terms

We reserve the right to modify these Terms at any time without prior notice. The revised version of the Terms will be effective upon posting on the Website. Your continued use of the Website after any changes to the Terms constitutes acceptance of the updated Terms.

11. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at [email protected].